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canon mg8120b printer

tufflecatp
Apprentice

I have a canon mg8120b printer/copier that stopped working then came back to life on it's own, worked well for awhile but now won't recognize cartridge C even though I've changed it. I've tried taking it out, unplugging, plugging back up and re inserting cartridge C with no luck, still doesn't recognize it... HELP!!! PLEASE!!! I am a technology challenged single mom of a 15 year old who attends online school. We need this printer!!! Thanks in advance...

2 REPLIES 2

Stephen
Moderator
Moderator

Hi tufflecatp!


Welcome to the Canon Forums! The Forums aren't intended for immediate assistance. If your question is of an urgent nature, please feel free to CONTACT US either by phone during business hours or email 24 hours a day!

Patrick
Product Expert
Product Expert

Hi tufflecatp,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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