07-16-2017 02:09 AM
07-16-2017 09:08 AM
Hi siddhi!
Thanks for reaching out to Canon USA!
So that our Community can help you better, we'll need to know which Canon USA printer you're using, which computer operating system you're using (Windows 7/8/10, macOS and version). It's also helpful to know how you're connecting your printer - by USB, or networked by cable or WiFi.
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks and have a great day!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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