09-01-2016 12:51 PM
I have a Canon MG7520 Multifunction Printer. Everytime I use it, I get the following notification message:
"The latest firmware is on the server. Install the firmware update from [Device Settings] in [Setup]"
I've already read this thread which is for people who don't know how to update their firmware. I've already updated my firmware to the latest when I originally setup my printer. Unfortunately, I am still seeing this notfication message. After going through all the steps to update firmware, I end up at this notification:
"Your firmware is the latest version. Update is not required."
Lather, rinse, repeat.
Does anyone know how to make this notification go away after you have the latest firmware installed?
Thanks very much for any ideas.
Solved! Go to Solution.
09-04-2016 09:05 AM
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10-10-2017 09:13 PM
I just spoke with Canon Technical Support. We solved the issue by tapping to Setup-> Device settings Perform various settings-> Firmware update-> Update notification setting-> and Turn Off Firmware Update Notifications:
"Do you want to periodically check whether there is the latest firmware on the server and receive a notification?"
You will now have to manually check for firmware updates in the future.
Guess it's a bug in the firmware for this printer.