06-11-2014 08:15 AM - edited 06-11-2014 08:19 AM
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.
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12-04-2014 12:04 AM
I am getting this using Apple Mac OS 10.10.1 (Yosemite).
I just set up my printer and it seems to be working well.
The Apple update function just a few hours ago had fresh Canon printer settings to download. version 3.1; I got it.
But just noticed the screen on the printer wityh the message discussed.
12-05-2014 04:50 AM - edited 12-05-2014 04:51 AM
Hi shirlcl and JCHa,
Updating the firmware of the printer should remove the message from your printer. To perform the firmware update, please follow these steps:
IMPORTANTDO NOT power off the printer during the update.
(1) Power on the printer.
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12-05-2014 10:43 AM
Thank you! I haven't put it through any paces yet but your instructions helped me recognize several aspects of the screen. The steps you pictured followed smoothly in sequence.
12-20-2014 06:48 PM
Great job of helping me understand......the pictures also helped. The description on the printer was not very informative.
05-06-2015 09:06 AM
All worked perfectly on my MG6450 - but only after I found the Setup screen! There was nothing obvious on my display - I tried all the apparent options and didn't come across anything called "Setup". Then I noticed a tiny triangle at the top of the "Home" screen and realised it might refer to the up-arrow above the "OK" key, so I clicked on the latter - and the Setup screen (which I'd never seen before!) appeared. Thanks for the help.
05-16-2015 06:40 PM
That was just what I needed having tried all sorts of things. You have saved me a lot more hassle. Thanks
09-23-2015 11:54 PM
Hi, On step #3, Where do you find the shown 'Setup' button in order to tap it??
I cannot follow your directions, since I do not know where to look.
This message has been on my printer for about a year. I think it's high time to check into it.