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New Contributor
Posts: 1
Registered: ‎12-03-2015

The bottom of the page always cut off

[ Edited ]

Does anyone know how to reset the default automatic margins on Canon PIXMA MG2500 series driver?

 

I've been changing all margins on my documents to 0cm, but there ll be always margins showed up when I printed the documents, especially the bottom so it's always cutting off the bottom of the page. So I know it must be the driver. The automatic margin that always showed up on the bottom of the page is around 1,6 cm. There's also no option on the Printing Preferences to change them. I'm using Windows 10, by the way.

Product Expert
Posts: 2,708
Registered: ‎10-16-2012

Re: The bottom of the page always cut off

Hello.

 

If parts of the docment are being cut off rather than condensed in to the printout, the issue may be related to the program that is being used.

 

Try using a different program.  If you are printing from the web, be sure to use the "print" option in or around the article to properly format the page for printing.

 

If you continue to have difficulties with this issue, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 1
Registered: ‎05-30-2016

Re: The bottom of the page always cut off

Well, No matter what program I am trying to print from, this happens. I noticed it as soon as I began using this printer. It seems that the page is "pushed up" so the full page never prints. I have experience dealing with printer settings, as well as formatting documents in MS programs as well as Adobe products, including Photoshop.

This is the printer. It needs a setting to adjust were the printer thinks the margins are. I have never had a printer that didn't allow this. Very annoying.

New Contributor
Posts: 1
Registered: ‎08-14-2016

Re: The bottom of the page always cut off

[ Edited ]

I'm having this same issue with my brand new MG2900 series. I'm trying to use Microsoft Publisher and I cannot for the life of me, get it to stop cutting off the bottom of the page. Both Publisher and the Printer properties are showing 8.5 x 11. It's even cut off in the Print Preview.

 

Has anyone found a solution to this yet?

Product Expert
Posts: 2,708
Registered: ‎10-16-2012

Re: The bottom of the page always cut off

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 3
Registered: ‎09-10-2016

Re: The bottom of the page always cut off

I hope they will address this in my post here:
http://community.usa.canon.com/t5/Printer-Multifunction-Support/MG2900-cutting-off-bottom-of-page/m-...
Please let me know if they helped you at all, and feel free to repost in my thread...
New Contributor
Posts: 3
Registered: ‎03-07-2017

Re: The bottom of the page always cut off

MG2500 cuts off the bottom of the page in all programs. I can't change the margins to my MG2500 printer in any of my programs. I followrd the above thread and saw some of you fixed it by changing the type of paper, tried it but didn't work...
New Contributor
Posts: 3
Registered: ‎03-07-2017

Re: The bottom of the page always cut off

I have the same problem with my MG2540s, have you found a solution yet?
New Contributor
Posts: 3
Registered: ‎09-10-2016

Re: The bottom of the page always cut off

From what I have been told, there is a physical limitation to some of these printers that will not allow print below a certain point. I assume this is due to the paper becoming unsupported or held down by the rollers for the injet head to pass by accurately.

New Contributor
Posts: 3
Registered: ‎03-07-2017

Re: The bottom of the page always cut off

The printer head was faulty, had to return the printer. Thanks anyway
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