08-08-2013 01:00 PM
No cd rom on machine, so I can't use installation CD that came with machine.
Tried to install PIXMA MG5400 from Web, but it doesn't work.
I have open USB port on Dell, but I can't find a USB port on printer.
Thanks in advance for suggestions.
08-11-2013 02:38 PM
Hello mdt1,
The printer's USB port is located on the back of the printer near the power cord. It has an icon that looks like a pitchfork. Also, please make sure the drivers you downloaded were from the following page:
If the issue persists, please feel free to reach out to our technical support team through the link below for further assistance. Thanks so much!
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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