cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Scanning Permissions on PIXMA MG3022

gallds24
Apprentice

I cannot get my printer to scan. It says I do not have the correct permissions. I can't find where to change them. How do I change them so I can scan. Thank you

3 REPLIES 3

BillS
Mentor

Hi gallds24,

 

In order to better assist you, allow me to ask a couple questions:

 

  • Which version of Windows or Macintosh are you using?
  • What program are you scanning from?
  • Do you have any active firewalls or securty programs?

I look forward to your reply.

Windows 10 Chrome IJ Scan Utility Scanning item on platen Yes.

Hello.

 

Try changing the current save locations in the IJ Scan Utility.  Click the Settings option in the program to change the save location for each function.

 

If the issue persists, find more help at Contact Us.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements