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New Contributor
Posts: 1
Registered: ‎09-03-2017

Printing doesn't work, but photocopy does

I recently replaced the cartdridge for my printer. when i ctrl+p to print, and select the settings, no matter what i choose the printer always prints a bunch of miniscule black dots. photocopy however works perfectly

Moderator
Posts: 458
Registered: ‎06-05-2013

Re: Printing doesn't work, but photocopy does

Hi Mushrombrother,

Welcome to the Canon Forum!  So that the Community can help you better, we will need to know what  model printer you are using.  
Any other details you'd like to give will only help the Community better understand your issue.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email. 

 

Thank you!

New Contributor
Posts: 2
Registered: ‎09-10-2017

Re: Printing doesn't work, but photocopy does

You still have power to your printer.  I've been trying to figure out how to post for my Pixma 922.  Can't figure out how.

My printer just lost power, and no matter what I do I can't get it to power up.  Wondering if it has a fuse somewhere that is blown?   Good luck getting your printer going again.

David Sturm

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New Contributor
Posts: 2
Registered: ‎09-10-2017

Re: Printing doesn't work, but photocopy does

I have a pixma 922 which until 3 days ago was working fine.  Suddenly it doesn't have power, and I can't get it to power up

no matter what I do.  I'm wondering if there is a fuse somewhere that may have blown? 

David Sturm

Product Expert
Posts: 284
Registered: ‎01-20-2016

Re: Printing doesn't work, but photocopy does

Hi mushrombrother,

 

In order to better assist you, allow me to ask a couple questions:

 

  • Which model printer do you have?
  • What program are you printing from?
  • Do you get the same effect when printing from other programs?

I look forward to your reply.

Esteemed Contributor
Posts: 4,816
Registered: ‎11-13-2012

Re: Printing doesn't work, but photocopy does

Give Canon a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
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