01-25-2017 03:52 PM
My MG 5520 has been acting up lately. It will not print anything, not even in the tests. Everything I print, whether it is from a scan, a copy or printed from my computer results in a completely blank page. I have taken out the printer head and cleaned it a couple of times, and I have run multiple cleanings and deep cleanings, and nothing has happened. After I took the printer head out the second time, it no longer recognizes one of the ink cartridges.
01-25-2017 04:11 PM - last edited on 04-12-2018 04:54 PM by SamanthaW
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
04-12-2018 04:49 PM
04-12-2018 04:53 PM
Hi Nisamoon!
If you click where Michael wrote the words "Contact Us" you will be directed to our contact page. We hope this helps!
01-05-2019 12:34 PM
Hello - were you ever able to resolve the printing blank page issue? Thank you.
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