10-06-2017 08:51 PM
I have an MG3620. My husband's computer is wired directly into it and it prints fine. My laptop doesn't even see it as being there, at all. It recognised our old one, but we had to have it replaced through customer service and now my laptop can't print because of this. Help!
10-06-2017 10:13 PM
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.
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