Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎02-04-2018

Printer doesn't recognize the ink cartridge

I have a pixma mx870 printer. It has an error message that it doesn't recognize the magenta ink. Even though i changed the cartridge twice. I cleaned the contacts on the printer, it didn't help. What else can i do? I wouldn't even mind bypassing the problem and printing only in black and white.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement