Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎09-16-2017

Pixma MX922/925 won't connect to webserver

Hi, 

I have a new Canon Pixma MX925 printer. I want to register an account for webservice on-line photo-album.

After choosing  "register account"I get an messages on the printer-window stating that "Searching for available servers" is being execured  and next "Cannot connect to server. Wait and try again"

So I cannot register an online webservice. I do have an Canon account on the Canon Gateway.

Connecting to the Google cloudprinter is succesfull and shows no problem.

Suggestion on the internet to change ip-adres for IP-4 into 8.8.8.8 does not solve the problem.

Internet connection from the printer seem OK while Google cloudprinter works.

Printer is connected directly to the router with wired connection.

 

Please does anyone have a solution?

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement