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New Contributor
Posts: 1
Registered: ‎05-04-2014
Accepted Solution

Pixma MX 892 Won't Turn On

My Pixma MX892, which I would guess is a little over a year old, has suddenly stopped working.  I was able to print just two days ago, but now the unit will not turn on at all.  Yes it is plugged in and yes the cord is connected to the unit.  It simply won't start no matter how many times the power button is pushed or how long it is held down.  Is this a known issue and what might be a way to fix this problem?

New Contributor
Posts: 2
Registered: ‎05-13-2014

Re: Pixma MX 892 Won't Turn On

my printer won't start either.    The last thing I did was try to send a fax today.  When I got home, I could not start the printer any more.  

Moderator
Posts: 490
Registered: ‎11-20-2012

Re: Pixma MX 892 Won't Turn On

Hi supers!

 

To have a better understanding of your issue, please let everyone know what model printer you have. That way, community will be able to assist you with suggestions appropriate for your product.

 

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

 

New Contributor
Posts: 2
Registered: ‎05-13-2014

Re: Pixma MX 892 Won't Turn On

same model pixma mx892

New Contributor
Posts: 1
Registered: ‎05-17-2014

Re: Pixma MX 892 Won't Turn On

Any resolution on this issue? This just happened to me yesterday...

Occasional Contributor
Posts: 8
Registered: ‎05-19-2014

Re: Pixma MX 892 Won't Turn On

Something is clearly wrong with this printer series.
Multiple people are reporting this issue., including myself. Mine suddenly turned off and stopped working on 5/15/14
Please help with resolution

New Contributor
Posts: 3
Registered: ‎05-29-2014

Re: Pixma MX 892 Won't Turn On

I was in the middle of printing and my MX892 stopped dead. 

 

ALL the lights off, no sign of life.  Unplugged it, the screen and lights come on for a few seconds and all is dead again.

 

I woud agee that this is more than a coincidence since it's happening to so many people.  It would be safe to say that 90% of the people experiencing this aren't likely to find this board, let alone post to it.

 

Can someone at Canon PLEASE advise on what to do???  This is a relatively expensive printer for me, and I have a bunch invested in replacement cartridges, and now I have to run out and buy a printer ASAP to finish a some paperwork before I travel overseas. 

 

With all the other things going on, I hope I have time to find the receipt, I believe this may still be under warranty, at least I hope it is.

Moderator
Posts: 490
Registered: ‎11-20-2012

Re: Pixma MX 892 Won't Turn On

Hi Cobram!

 

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

 

Thanks!

New Contributor
Posts: 3
Registered: ‎05-29-2014

Re: Pixma MX 892 Won't Turn On

Thanks for the quick response. 

 

The answer seems to be there is nothing that can be done on the owners end except send it in for service.

Occasional Contributor
Posts: 8
Registered: ‎05-19-2014

Re: Pixma MX 892 Won't Turn On

[ Edited ]

Yep, total *
Absolutely unacceptable
Guess who won't be buying Canon products anymore, and I will be sure to spread the word to EVERYONE i know

 

Mod Note: Edited for language per forum guidelines.

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