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Pixma MG6821 cannot be used with current operating system?

ktshaka
Apprentice

I just got a new printer since my old one died. It's the Pixma MG5621. Setting it up was easy, until i tried ot connect it to my computer and install the drivers. I have a mac running Mac OS X 10.6.8 .  When I try to install the drivers, I get the error: This program cannot be used with the current operating system. Is there anything I can do?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi ktshaka,

 

The PIXMA MG6821 cannot be used with Mac OS X v10.6.8.  To use your PIXMA MG6821 with your Mac, the operating system must be updated to at least v10.7.5.

 

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I'm on MAC High Sierra v10.13.5

I'm still getting the same error message when running the setup. Any other suggestions?

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