05-14-2017 12:56 PM
I just got a new printer since my old one died. It's the Pixma MG5621. Setting it up was easy, until i tried ot connect it to my computer and install the drivers. I have a mac running Mac OS X 10.6.8 . When I try to install the drivers, I get the error: This program cannot be used with the current operating system. Is there anything I can do?
05-14-2017 01:28 PM
Hi ktshaka,
The PIXMA MG6821 cannot be used with Mac OS X v10.6.8. To use your PIXMA MG6821 with your Mac, the operating system must be updated to at least v10.7.5.
06-18-2018 08:33 PM
I'm on MAC High Sierra v10.13.5
I'm still getting the same error message when running the setup. Any other suggestions?
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07/31/2023: New firmware updates are available.
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