01-19-2016 04:13 PM
Using Canon Pixma MG5420 inkjet. Interesting that the print colors using Canon Easy Photo Print EX software are very off, but when I print the very same photo from freeware IrfanView program, colors look perfect. Wouldn't it be using the same driver?? Any troubleshooting ideas or suggestions?
01-22-2016 01:05 AM
Hi jwindle1948,
We recommend using Canon genuine inks and photo paper to print photos from the printer and Easy-PhotoPrint EX program to ensure color quality, consistency and accuracy. Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help troubleshoot the issue. There is no charge for this call.
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