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Posts: 1
Registered: ‎03-13-2018

PIXMA MX432 Printer Not Responding - Windows cannot access the ...

Hello all,

I have turned my printer on and off several times. I tried to print a test page from Manage Your Device (Settings) in Windows 10. This message pops up when I try to click any of the features such as Run the Troubleshooter, Print a test page, etc.

"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them."

c:\\Windows\system32\rundll32.exe

 

Is there a specific message that addresses this problem?

 

Thank you

Product Expert
Posts: 1,749
Registered: ‎07-28-2014

Re: PIXMA MX432 Printer Not Responding - Windows cannot access the ...

Hi jj123,

 

The rundll32.exe file is part of the Windows operating system.  It is recommended that your computer manufacturer or Microsoft is contacted for further assistance.

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