12-31-2017 05:26 PM - edited 12-31-2017 05:29 PM
I have recently installed High Sierra on my iMac and, although my printer/scanner worked intermittently, now it no longer prints nor scans. My MP Navigator 3.0 no longert will launch. I checked the website for updates and everything is up to date.
MP 560
Navigator 3.0
High Sierra 10.13.2
04-20-2018 04:49 PM
Hi kohnlor,
This model was retired prior to the release of Macintosh OS 10.13 High Sierra, and no drivers have been written for the new operating system. The printer will continue to work with OSX 10.11 El Capitan or earlier, and will function as a photocopier regardless of operating system. Older versions of the drivers may not provide full functionality on new computers.
If you would like to replace your printer, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price, and with free FedEx Ground shipping. If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight ET. Let them know you have been working with email technical support and the Canon Upgrade Program was offered.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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