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PIXMA 692 says no document when I try to print

jalen
Apprentice

When I try to print on my PIXMA 492, the display on the printer says "no document." I have tried clearing the print queue and re-sending, and also re-booting the computer, to no avail. Does anyone know a way around this error message?

2 REPLIES 2

KDef
Enthusiast
This sounds odd, you might want to give support a call to make sure you're not missing a small detail somewhere.

A quick solution was to turn the printer off then back on again. Unplugging and then re-plugging it was not successful.  Thanks!

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