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Moderator
Posts: 1,137
Registered: ‎07-08-2013

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

Hi, acherem!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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New Contributor
Posts: 2
Registered: ‎10-17-2017

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

Thanks Danny, right, i am in Australia. This was the most relevant topic i was able to find online, will try with local guys.

New Contributor
Posts: 1
Registered: ‎11-13-2017

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

[ Edited ]

Just to keep this going, Yes, have a MG7520 sitting right here that just died.  it is less than two years old with light use (I think I've used 3 black Carts in it)  Following a B203 error, it was in the middle of a printer alignment maintenance screen when I heard the sound of USB disconnecting and all the lights on the printer turned out.  The power has been checked, all the way up to the power cord going into the printer with a scope.  No problem.  The printer is Dead.  Now I have a LIKE NEW looking printer/scanner that is a paperweight.

 

After only using Sony products for years, I moved over and started using Canon products: including DSLR, video cameras and a Canon G30.   I thought I could move over to a Canon printer but apparently this is not the case. 

 

While I have not had issues with the numerous other Canon products I own, I just can't bring myself to buy another Canon printer.  It's not going to happen. 

 

Things like this also bleed over to the reputation of other products Canon produces.  It is not a good thing to have these products perceived as defective.  Some of us that experience these issues spend a lot of money purchasing higher end devices!

 

No reply is necessary.  This printer is tested 100% dead.  I'll be switching to another brand.

 

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