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New Contributor
Posts: 1
Registered: ‎07-06-2016

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

UK user. Yup. Same here. B200 error then that's it. Unplug. Leave for 10 minutes. Leave overnight. Dead. Dead. Dead. Tried all the "fixes' on the varius forums but to no avail.

It doesn't matter what you paid for it - it should be fit for purpose. 3 years old, not used a great deal.

Sorry Canon - the replacement will not be a Canon.

New Contributor
Posts: 2
Registered: ‎08-12-2016

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

Canon Pixma MG3550, purchased 18 months ago, mint condition.. Suddenly stopped workon and doesn't switch on.. Did some investigation.. Found out that the ac adapter circuit is burnt. Contacted Canon Europe, they obviously replied that the printer is out of warranty and rendered me to service labs that will cost double the money for the part.
The same ac adapter seems to be used in many of their models in various versions and tend to be the issue. I found a replacement unit on eBay for around 30 euro, I can buy a new printer for that price.
Looking for a solution or modification for the ac adapter, if I'll find something I'll update here.
Looks like all of you here are experiencing the same issue and it is the faulty ac adapter circuit that has short-circuit or just burns and lives us all with a brick of plastic and loads of useless ink...
New Contributor
Posts: 1
Registered: ‎08-27-2016

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

Same model. Same problem. Bought the printer in 2011 or 2012. Sent something to print from another room about a month ago, went to check it, and it went dead just as it was getting ready to print.
Tried unplugging for awhile. Tried another outlet. Took apart the power supply compartment to check for loose connections. Nothing wrong. Very disappointed that I have to buy another printer so soon.
New Contributor
Posts: 1
Registered: ‎03-27-2017

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

Same problem here, 3 years old printer.

Occasional Contributor
Posts: 5
Registered: ‎05-15-2016

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

[ Edited ]

Don't expect it to work anymore. They give everybody the same answer on how to fix it but it does not work. When I called them they told me I could get a discount on another printer off their website. I went and bought a HP. I really like it. It stinks because I was a Canon owner for over thirty years and they don't care if you were a long time customer or not. They use to have the best customer service, now I think it is the worst.

New Contributor
Posts: 1
Registered: ‎03-27-2017

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

Nothing has worked to get my printer to turn back on.  It appears this is a common problem with this model.  Has Canon offerd to replace them with a like model since it seems to be an issue?

Occasional Contributor
Posts: 5
Registered: ‎05-15-2016

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

NO, They just offer a 10% discount off a printer from their website... sad!!

 

New Contributor
Posts: 3
Registered: ‎04-03-2017

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

My Canon Pixma MG5520 was working great for about 6 months and one day it's all dark.  No power at all.  It is plugged into a power strip with one other device and it is working fine.  After reading all of the other posts I am afraid it is toast.

New Contributor
Posts: 3
Registered: ‎04-03-2017

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

After 6 months same problem with my MG5520???

New Contributor
Posts: 3
Registered: ‎04-03-2017

Re: Our 6 month old Cannon Pixma MG5320 died, won't come on at all.

OK, I'm signing off forever.

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