07-06-2016 04:11 PM
UK user. Yup. Same here. B200 error then that's it. Unplug. Leave for 10 minutes. Leave overnight. Dead. Dead. Dead. Tried all the "fixes' on the varius forums but to no avail.
It doesn't matter what you paid for it - it should be fit for purpose. 3 years old, not used a great deal.
Sorry Canon - the replacement will not be a Canon.
08-12-2016 10:08 AM
08-27-2016 12:18 PM
03-27-2017 07:09 AM - edited 03-27-2017 07:21 AM
Don't expect it to work anymore. They give everybody the same answer on how to fix it but it does not work. When I called them they told me I could get a discount on another printer off their website. I went and bought a HP. I really like it. It stinks because I was a Canon owner for over thirty years and they don't care if you were a long time customer or not. They use to have the best customer service, now I think it is the worst.
03-27-2017 05:00 PM
Nothing has worked to get my printer to turn back on. It appears this is a common problem with this model. Has Canon offerd to replace them with a like model since it seems to be an issue?
04-03-2017 09:34 PM
My Canon Pixma MG5520 was working great for about 6 months and one day it's all dark. No power at all. It is plugged into a power strip with one other device and it is working fine. After reading all of the other posts I am afraid it is toast.