04-10-2017 12:15 AM - edited 04-10-2017 08:02 AM
Dear Community,
I am using Canon Pixma MG2500 series printer but printing with blank line in pictures or text as like the attachment.
Thanks
Jonas
04-18-2017 02:07 PM
Hi jonasronaldcost,
Please try cleaning the timing strip/encoder inside of your PIXMA MG2520. To do this, please follow the steps outlined in the following Knowledgebase Article:
https://support.usa.canon.com/kb/index?page=content&id=ART165755
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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