01-28-2017 11:08 PM
Why does my MG7500 series printer refuse to print draft greyscale unless I have color cartridges?
I am missing a yellow cartridge this evening, yet I need to print an all text document in greyscale, draft.
Yet it won't let me proceed.
Am I missing a setting somewhere?
Solved! Go to Solution.
01-28-2017 11:19 PM
Welcome to the Canon Forums and thanks for your post!
When using greyscale the color ink tanks are the ones that get used. Since you are missing your yellow it won't be able to do so. We recommend standard color printing with draft mode to conserve ink, as text automatically prints from the black cartridge when the default print settings are selected.
We hope this helps!
01-29-2017 08:13 AM
In other words... by trying to bypass the colors, in reality I forced my printer to USE the colors.
Sigh.... I appreciate knowing this for the next time.
06-18-2018 11:37 PM
Just reinforces my opinion- never trust a printer company to tell you the the truth "up front" about how to save ink - not in their best economic interests. Foolish because the customer bad-will reinforced by this scam is much more than if the printer company (Canon in this case) were to be up-front and honest.