Canon Community Canon Community
 


Reply
New Contributor
Posts: 4
Registered: ‎08-07-2016

My printer takes too long to start printing. Any idea why?

[ Edited ]

Not too much to say here. Every time I try to print the printer either takes to long or says "The printer is not responding". I'm printing through wifi.

Moderator
Posts: 222
Registered: ‎11-17-2014

Re: My printer takes too long to start printing. Any idea why?

Hello Atvan1!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what printer you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

New Contributor
Posts: 4
Registered: ‎08-07-2016

Re: My printer takes too long to start printing. Any idea why?

I'm using a Canon MX922. Printing from a Mac with software OS X 10.11.6
Product Expert
Posts: 1,500
Registered: ‎07-28-2014

Re: My printer takes too long to start printing. Any idea why?

Hi atvan1,

 

Are you using your PIXMA MX922 with a USB cable or are you using your PIXMA MX922 wirelessly?

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 4
Registered: ‎08-07-2016

Re: My printer takes too long to start printing. Any idea why?

Wirelessly

Product Expert
Posts: 1,951
Registered: ‎10-17-2012

Re: My printer takes too long to start printing. Any idea why?

Hi atvan1,

 

Our printers have a print head cleaning function that is performed automatically, and this sometimes contributes to the time that it takes for the print job that was sent to the printer to actually begin printing.  There is not a way to disable or prevent the print head cleaning processes from performing; the printer will do these automatically as needed.

 

In addition, depending on how far away your printer is from your wireless access point/router, the printer may have a stronger or weaker signal strength, which can also contribute to how long it takes for a print job to start printing. Moving the printer as close as you can to your wireless access point/router can sometimes improve the time it takes for a print job to start printing.

 

If you still experience difficulty, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance.  A Canon technical support representative will be happy to help.  There is no charge for this call.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 4
Registered: ‎08-07-2016

Re: My printer takes too long to start printing. Any idea why?

We are moving. When I get my home office set up and put the printer next to the router then we'll see what happens.

However, the printer isn't too far from it. The only things between the printer and the router is a wall. They are in two different rooms but they're technically 2 feet from one another.
New Contributor
Posts: 2
Registered: ‎03-06-2017

Re: My printer takes too long to start printing. Any idea why?

I've suffered the incessant cleaning problem with my MG1750. I dont use my printer very often often but when I do, irrespective of it being a print, copy or scan it takes 2-3 mins making noises but not making any real useful progress. THIS IS EXTREMELY FRUSTRATING CANON! As well as having to wait everytime it prints it also means that it is doing a clean for virtually every page I print the result of which means I get through a set of inks with less than 50 pages printed!

 

I am pretty sure that unless an update to firmware is made that dramatically improves this I will not be buying Canon again

New Contributor
Posts: 1
Registered: ‎03-14-2017

Re: My printer takes too long to start printing. Any idea why?

I have the exact same feeling. I counted 3 minutes to starte the printer. I see no reason for that. Also, everytime the printer does that, the ink level goes down. It is stealing. 

Honored Contributor
Posts: 5,621
Registered: ‎08-13-2015

Re: My printer takes too long to start printing. Any idea why?


HavenMedia wrote:

I have the exact same feeling. I counted 3 minutes to starte the printer. I see no reason for that. Also, everytime the printer does that, the ink level goes down. It is stealing. 


That is how inkjet printers work.  Most of them will automatically clean the print head before every print cycle.  I offer no explanation as to why you say ink levels go down.  If old dried ink is not cleaned off the head, the head can overheat.

----------------------------------------------------------------------------------------------------------------------------------------------------------

"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement