12-10-2013 05:49 PM
I'm trying to install the PIXMA MG5420 on my Windows 7 and I keep getting this message that says my computer can't detect the printer on the network. I have a router set up. I checked the signal strength of the printer (86%) and the connection (active). I don't have a USB cable for the printer because it didn't come with one and should be wireless. I would really like to get my printer installed. Please help!
12-26-2013 11:02 AM - edited 12-26-2013 11:03 AM
Also, feel free to drop our tech support team a line: bit.ly/ContactCanon