Canon Community Canon Community
 


Reply
New Contributor
lda1047507
Posts: 2
Registered: ‎01-31-2014

My MG3200 printer is showing "printer not responding" after installing new ink cartridges.

Ever since I replaced the ink cartridges in my printer it won't print showing a not responding error.  I have tried troubleshooting but still doesn't work

Please use plain text.
Moderator
Danny
Posts: 309
Registered: ‎07-08-2013

Re: My MG3200 printer is showing "printer not responding" after installing new ink cartrid

Hi, Ida1047507!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Please use plain text.
New Contributor
lda1047507
Posts: 2
Registered: ‎01-31-2014

Re: My MG3200 printer is showing "printer not responding" after installing new ink cartrid

I have an HP computer running Windows 7 Home Premium

Please use plain text.
Product Expert
Julius
Posts: 252
Registered: ‎12-07-2012

Re: My MG3200 printer is showing "printer not responding" after installing new ink cartrid

Hello,

 

If you are using the printer on a wireless connection, check out the link below for step-by-step procedues you can try:

 

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

 

If you are using a USB connection, try this:

 

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

 

However, if the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support

 

Thanks!

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Please use plain text.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement