01-31-2014 04:54 PM
Ever since I replaced the ink cartridges in my printer it won't print showing a not responding error. I have tried troubleshooting but still doesn't work
01-31-2014 05:22 PM
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
02-16-2014 06:35 PM
If you are using the printer on a wireless connection, check out the link below for step-by-step procedues you can try:
If you are using a USB connection, try this:
However, if the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support
11-18-2015 08:52 AM
To try and resolve this issue, turn the printer off and back on, then restart your computer.
If the issue persists, additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
04-11-2016 09:11 AM - last edited on 04-11-2016 09:30 AM by Danny
Try to connect this printer with some other system and check it, if it responds this will rule out the possibility of your printer hardware not working.We can then provide you trouble shooting for your system.
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