12-10-2016 02:35 PM
I have a Lenovo Ideapad 110 with Windows 10. It will not allow me to install my MG1122 printer enen though I have the intallation CD. My old computer crashed during a storm, but my printer was off at the time.
12-12-2016 08:11 AM
Hi, GHF2M2016!
So that the Community can help you better, we will need to know exactly which Canon printer model you're using. To date, Canon USA has not made or marketed a printer with the model name "MG1122." Could you please double-check that for us? That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.
Thanks and have a great day!
12-13-2016 04:07 PM
Sorry, looking at wrong place. PIXMA MG3100 series. When I use my my Setup CD I get the message "Device already in use." My printer is off.
12-14-2016 08:40 AM
Hi GHF2M2016,
It is recommended that you contact live technical support. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
A Technical Support Representative will be able to resolve this issue faster.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.