07-31-2017 03:25 PM
Hi - I have a MX922 that is a couple years old. I just got the Error Code 1405 that says "The Type of Print Head is Incorrect". I have not done anything to the printer. It started spitting out blank sheets in the middle of a print job. I have turned it off on and on and replaced one of the low print cartridges. It continues to have the same error. I have looked on other pages about how to reset the print head but I can't find instructions specific to the MX922. Several of the support pages say to raise a print head lock lever to remove the print head but I don't see any sort of lever on my version of this printer. Any help would be greatly appreciated it. I would prefer not to have to purchase a new printer.
08-01-2017 06:57 AM
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
10-10-2017 09:46 PM - last edited on 10-10-2017 09:50 PM by Jason
Hi I'am new to this but there are youtube videos that show how to remove and replace the print head after cleaning hope this helps! this is my first day here hope I did this right just turned 75years old maybe I'am wrong! Let me know.
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