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MX882 will not print photos

R686ST
Apprentice

Recently I began having an issue with my MX882 printer.  It prints documents just fine, but when I attempt to print a photo out of "My Pictures" in windows, I get a "Printer Not Responding" message.

 

Can anyone suggest a solution?

 

Thanks!

2 REPLIES 2

Danny
Moderator
Moderator

Hi, R686ST!

So that the Community can help you better, we will need to know exactly which version of Windows is running on your computer, and whether you've tried printing from any other applications. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

R686ST
Apprentice

I am using Windows 7 Home Premium.  I have able to print successfully out of: my e-mail (Verizon), Excel, Word, MS Works and am able to screen print photos from Google, etc.

 

The only problem seems to be when I attempt to print from "My Pictures".

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