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MX870 will not print from iMac after upgrade to Yosemite and Canon Software Update 3.0

hmay
Apprentice

I have a MX870 which worked perfectly until yesterday's upgrade to Yosemite and the Canon App upgrade from the Apple App store delivered automatically.

 

We have 2 OS X machines.

 

  1. Success from OS X 10.9.5 machine with older Canon software.
  2. Failure from OS X 10.10 machine with the new version of Canon software Canon Inkjet Printer Software Update Version 3.0 Installed 18th October. Printer message "Processing, Please wait momentarily" but never prints.

Can send driver details if requested.

1 REPLY 1

Stephen
Moderator
Moderator

Hi hmay!

 

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that  the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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