03-11-2018 01:00 AM
Just a blank page come out. Spray test pattern good, so printer heads not clogged, I believe. Since copy function printing(?) blank pages, I believe the problem is in the printer not the external computer.
This is an older printer I borrowed from my daughter while I wait for my household goods to arrive in about two weeks. Sure would like to get it to work so i can print or copy now. Anybody got any ideas?
03-11-2018 12:00 PM
What OS are you using?
Have you confirmed the printer is using the correct driver?
03-11-2018 01:58 PM
Canon says no drivers for my OS, but may be within my computer. But, the fact that the printer cannot even print using the copy function suggests to me the problem is within the printer and not with anything external to the printer. I believe if I can get the printer to copy a page, instead of giving e a blank page, I will solve this problem.
03-12-2018 10:35 AM - edited 03-12-2018 10:36 AM
I agree with what you are saying about the copy function. Thats not something we can help diagnose over the internet. The printer should be able to perform the copy operation independently. One other thing to check. Try changing the printing protocol under the printer preferences. If using bonjour for example.. change to IPP and retest.