08-27-2013 01:23 PM
When sending transmission is canceled with message: "RX fax info mismatch" ?
09-01-2013 07:45 PM - edited 09-01-2013 07:47 PM
Hi davenort,
This error can occur when the transmission is canceled due to the machine not being able to detect the recipient's fax machine information, or the information did not match the dialed number. It's likely the Check RX fax setting is set to ON.
When this setting is enabled, before sending a fax, the machine checks whether the recipient's fax machine information matches the dialed number. Please try the following to change this:
Press the FAX button, then press the Menu button.
The Fax settings screen is displayed.
Use the button to select Transmission settings, then press the OK button.
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