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MX430 and trouble with fax function.

davenort
Apprentice

When sending transmission is canceled with message:  "RX fax info mismatch" ?

1 REPLY 1

Julius
Rising Star

Hi davenort,

 

This error can occur when the transmission is canceled due to the machine not being able to detect the recipient's fax machine information, or the information did not match the dialed number. It's likely the Check RX fax setting is set to ON.

 

When this setting is enabled, before sending a fax, the machine checks whether the recipient's fax machine information matches the dialed number.  Please try the following to change this:

 

  1. Press the FAX button, then press the Menu button.

    The Fax settings screen is displayed.

  2. Use the LEFTRIGHT button to select Transmission settings, then press the OK button.

    figure: LCD

  3. Use the LEFTRIGHT button to select Check RX fax info, then press the OK button.


    figure: LCD


    *Set this to Off if you wish to disable the checking.
     
    Hope this helps!
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