09-10-2017 10:03 PM
Operating system: Windows 10; MX922 connectedto computer via USB cord.
Printer started normal printing a card (done many times before).
Printer stopped printing in middle of job; some ink being low, I stopped the program and replaced the cartridges. When I want to turn printer off, it keeps hanging with message "Ending, please wait awhile". This was > 2 hrs ago.
Question: shoud I unplug it or disconnect from computer?
Solved! Go to Solution.
09-11-2017 06:16 AM
Please unplug the USB cable from your PIXMA MX922. If the "Ending, please wait awhile" message continues for more than 5 minutes, please unplug the power cord from your PIXMA MX922 to reset you printer.