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MX 922 stopped printing and will not end/quit.

apthio
Apprentice

Printer stopped printing in middle of job; when I want to turn printer off, it keeps hanging with message "Ending, please wait awhile".  This was > 2 hrs ago.

 Question: shoud I unplug it or disconnect from computer?

2 REPLIES 2

Crista
Whiz

Hi apthio! 

Thanks for posting in the Canon Forums!

 

To have a better understanding of your issue, please let everyone know what operating system (Windows 7, 8, 10) or Mac OS X (10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.


If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks for your advice, I will resubmit.
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