MG6220 Will not Print or Copy

[henni8a5]

Was printing a document and the pages were clear and crisp.  I set up a new print-range and the printer went through the motions for duplex printing as if it were printing but pages were coming out blank, not a single dot of ink.  Tried to print from other programs (word, excel) and even tried to copy a page but no joy. Powerd off printer and computer and ran printer cleaning function but still nothing.  Ink cartridges are all fairly new.  Any ideas?

[BillS]

Hi henni8a5,

Let's start by performing a nozzle check to make sure the ink is being distributed properly.  Full instructions for doing so can be found HERE.  If the black grid pattern or any of the color bars are streaked or missing, a cleaning may be required,

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