Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎04-20-2017

MG5420 Printer keep going Offline

It happens at least 2 times a day.  We have  to turn off the printer and turn it back on or uninstall it from our computer and reinstall it. 


We are using Windows 10

Product Expert
Posts: 2,682
Registered: ‎10-16-2012

Re: MG5420 Printer keep going Offline



Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement