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New Contributor
Posts: 4
Registered: ‎03-18-2017

MG3620 Won't Wake Up with new print job

Just installed new PIXMA MG3620;  Running Windows 10pro with a Cisco-Linksys E900 wireless n300 Router.

 

Works fine until the printer goes to sleep or auto turns off.  then when a new print job is submitted, it does not wake up (like the description says it is supposed to do).  I have to go over to the printer, turn it on, wait a minute or so, then the queued-up print jibs startr to print.

 

Did I set up something wrong, is there a way to disable "sleep mode", or is this a feature that is described wrong in the literature?

 

Do I have to live with this?   It's kind of a nuisance when using laptop from other end of the house...

 

 

New Contributor
Posts: 3
Registered: ‎03-26-2017

Re: MG3620 Won't Wake Up with new print job

I have the same problem. The quick setup quide says to check the online user manual for instructions for it to wake up but I can't find the information in that guide. If you find it, will you please let me know?

New Contributor
Posts: 3
Registered: ‎03-26-2017

Re: MG3620 Won't Wake Up with new print job

New Contributor
Posts: 4
Registered: ‎03-18-2017

Re: MG3620 Won't Wake Up with new print job


dc9guy wrote:

I have the same problem. The quick setup quide says to check the online user manual for instructions for it to wake up but I can't find the information in that guide. If you find it, will you please let me know?


OK, I will.   I did figure out how to disable sleep/auto-pwr-off mode. So that's what I have done.  Haven't had a problem since.   But still, it's not supposed to be that way.

 

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