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New Contributor
Posts: 2
Registered: ‎08-12-2017

MG3520 Won't print on labels

[ Edited ]

My Canon MG 3520 will not print on labels. I have tried using a pdf and a word document. It just flashes the orange light beside the triangle whenever I try. This model does not have a screen so I can't tell what's wrong. I'm using Mac OS X if that helps. Please help!

Moderator
Posts: 1,160
Registered: ‎07-08-2013

Re: MG3520 Won't print on labels

Hi, samanthaboyd42!

So that the Community can help you better, please let us know how many times the light flashes (i.e. it blinks 4 times, pauses, blinks 4 times, pauses, etc...). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

New Contributor
Posts: 2
Registered: ‎08-12-2017

Re: MG3520 Won't print on labels

It flashes 22 times, pauses, and flashes 22 times again.

Product Expert
Posts: 165
Registered: ‎01-20-2016

Re: MG3520 Won't print on labels

Hi samanthaboyd42, and thanks for that information.

 

22 alarm flashes indicate that the paper has been fed aligned to one side.

Load the paper into the center of the front tray, then align the paper guides with the edges of the paper.
Press the printer's Start button to dismiss the error.
 

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