11-05-2017 02:17 PM - edited 11-05-2017 02:35 PM
I have a MG3120 multifunction printer and I have an issue I haven't been able to solve.
- On every printed page (from any source, i.e., Web, word docs, etc) the printing doesn't start until about 1.5 inches down the page. I have ran through the head alignment and i thought the step where you place the printed page in the scanner would resolve the issue, since the scanner should "see" that the alignment arrow on the upper corner is about 1.5 inches down the page. It's almost as if it's feeding the page too far before starting to print.
Any ideas??? Any suggestion is welcome, as my next step is to get rid of it.
11-08-2017 02:23 PM
11-08-2017 02:26 PM