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New Contributor
Posts: 1
Registered: ‎03-10-2018

MG2200 Printer fails to connect, print, or scan

Hi,

 

So I've been using this printer and haven't had problems wit it until now, and now it won't print or scan. I went ahead and disconnected it and unregistered it from my list of printers, and reconnected everything, and now its giving me a code that it isn't connected to the computer, and the computer doesn't recognise it either

 

Any advice?

Thanks,

MD

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Valued Contributor
Posts: 390
Registered: ‎11-19-2017

Re: MG2200 Printer fails to connect, print, or scan

Greetings,

Disconnect the printer from the computer.  Uninstall the software.  Either remove all Canon related folders and programs from the applications folder (Mac)...  or uninstall using Programs and Features in Windows

 

Restart the computer.  Connect the printer's USB cable and power on the printer.

 

Follow the instructions for installation. 

Rick
Bay Area - CA
~6D2 (f/w 1.0.3) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime, 70-200 f2.8L IS II ~Sigma 24-70 f2.8 Art (f/w 2.0) ~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~DPP 4.8.20 ~Windows10 Pro nVidia GPU 1803 ~Android 8.1
Product Expert
Posts: 1,749
Registered: ‎07-28-2014

Re: MG2200 Printer fails to connect, print, or scan

Hi papeshape,

 

Were you able to get your PIXMA MG2220 working again?

 

If not, please contact our support group using the following link:

http://Canon.us/ContactLI

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