12-04-2016 08:53 AM
The MG 2520 keeps saying there's no paper in the printer. I've tried a lot of paper, 1 sheet, leaving it loose, jamming it in . The machine seems to be making no effort to take the paper.
02-03-2017 01:20 AM
Hi PrinterSmasher,
To ensure that there are no obstructions in the printer that may be causing the paper not to feed, please follow the steps located here. Once this has been done, we recommend performing at least three roller cleanings on the printer by following the steps located here to ensure that the paper path is clear and that the paper can feed smoothly.
Should you continue to experience difficulty with the paper feeding, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
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EOS 1DX Mark III - Version 1.9.0
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