09-01-2013 03:20 PM
I'm getting a U052 error message on my Pixma MP610 printer. It reads "The type of printhead is incorrect. Install the correct printhead." I replaced an ink cartridge that was running low, but still get that message. I've had the printer for some time and never got that kind of message before.
09-04-2013 07:51 PM
To try and resolve the U052 error, please remove and then reseat all of the ink tanks and print head in the unit. Next, please turn off the printer, unplug the power cord from the back and leave it out for at least 10 minutes, then plug it back in and turn it back on.
If the U052 error persists after following the steps above, the printer will require servicing. Please click on the Contact Us link below to obtain your servicing options if needed.
This didn't answer your question or issue? Find more help at Contact Us .
02-05-2014 09:17 AM
I remember having simillar problem before and i've heared this comes from cold, which is just possible for me.
i remember pressing and holding few buttons (not those to enter service mode) and then it worked fine again.
Can you please remind me which those buttons were.
02-24-2014 04:20 PM
Hi, I had the same error that started after changing an ink cartridge. The new cartridge was from a different supplier than I normally use.
I found that by installing cartridges from my original supplier, then restarting the printer, the error went away. Didn't have to do any of the cleaning print heads, etc.
03-04-2014 07:05 PM
I also have the U052 (type of printhead incorrect on my Pixma MP610 printer. It was working fine one day and the next it quit working. At that time no error messages yet when I went to print someting a blank page would come out. I let it sit a few days due to the fact that I was busy and then I turned it back on and all of a sudden I recieved the U052 message. I am so furstrated Obviously from the other post on here and other boards replacing the print head is not a solution. It also seems to happen with many other printers. Boo to canon.
04-02-2014 08:41 PM
I just received this message on my MP610. I printed a page of 2, then the printer went dead..would not power up. let it sit overnight, and it powered back on, but now I get the U052 error message. Tried reseting the printhead, etc, but nothing works.
I have never used anything but genuine Canon cartridges, but this wasnt much help.
Any suggestions. If I need service, what are my options. I have several cartridges here, as I do a lot of printing. There are no printers available that use the same cartridges.
08-30-2014 10:11 AM
Along with many, I have the same recurring problem with my MP610. One noteworthy difference (Canon support) is that it works fine on my desktop and laptop (Win7) and only creates the error with my wife's laptop (HP with Win7). I've reinstalled the driver several times on her laptop and it works a few times but then comesback. I have to reset the MP610 by turning off before I can use it with my pc's. Definitely a frustrating issue for an otherwise nice unit.
12-17-2014 02:51 PM
Dear Canon Expert,
I'm having the UO52 error. Have re-set all cartridges (they are brand name and full) and re-set the printer head - to no avail. Is there a chance the issue is with driver? Can I run a nozzle test? Once the error pops up I cannot get to a Home menu. What's the most up-to-date suggestions here?