Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎12-04-2017

Error code 1403

My Canon  MG 5420 was working fine until I purchased a new computer and router,  now I get Error code 1403, Print Head Incorrect.   I replaced my ink cartridges.  Unplugged and plugged back up but I'm still gettingthe same message.  I have no clue how to remove and replace the print head.  Please help......

Highlighted
New Contributor
Posts: 2
Registered: ‎12-04-2017

Error code 1403

[ Edited ]

My Canon  MG 5420 was working fine until I purchased a new computer and router,  now I get Error code 1403, Print Head Incorrect.   I replaced my ink cartridges.  Unplugged and plugged back up but I'm still gettingthe same message.  I have no clue how to remove and replace the print head.  Please help......

Moderator
Posts: 1,345
Registered: ‎07-08-2013

Re: Error code 1403

Hi, debbysdelights!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Product Expert
Posts: 1,720
Registered: ‎07-28-2014

Re: Error code 1403

Hi debbysdelights,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement