cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error U051

walleye84
Apprentice

I have just replaced the Black Ink Cartridge on a Pixma MX410 and I keep getting the U051 Message.  It is the right cartridge, How do I fix this?

 

Thank you..

1 REPLY 1

BillS
Mentor

Hi walleye84,

 

I apologize for the delayed response.

 

Support code U051 indicates that the FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine.

 

Open the Scanning Unit (Cover) and install the appropriate FINE Cartridge. After that, push the Ink Cartridge Locking Cover until it clicks into place, then close the Scanning Unit (Cover).

 

If the error is not resolved, the FINE Cartridge may be damaged.

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Announcements