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Posts: 1
Registered: ‎05-13-2018

Colors Faded on MG3220

I recently noticed that when I print color photos on my MG3220 they looked very faded.  The first time it happened, I was also getting indications to replace both the black and color ink, so I did but the problem persisted.  The printer is 4 years old, and in the past the quality was much better.  Is this something that can be fixed or should I consider buying a new one?

Product Expert
Posts: 2,686
Registered: ‎10-16-2012

Re: Colors Faded on MG3220

Hello.

 

Make sure that the correct paper type is being selected before printing.  If the Plain Paper media type is selected when photo paper is used, the output may appear light on the paper.

 

If the issue persists, find more help at Contact Us.

 

 

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