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Canon mx432 will not connect appears stuck in fax mode

Ellenblewett017
Apprentice

My printer does not respond and connect I am using an IMAC .it has been working but a piece of paper stuck in the printer . I removed it and then it was printing with garbled lines  I did maintenance and changed the ink but now not responding at all the FAX stuff keeps coming up but I do not use the fax it is not set up I need my printer this weekeend.  Help me please

1 ACCEPTED SOLUTION

James_C
Moderator
Moderator

Hi Ellenblewett017                     

 

Based on the specfic different issues described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

3 REPLIES 3

James_C
Moderator
Moderator

Hi Ellenblewett017                     

 

Based on the specfic different issues described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I tried phoning but they are closed until monday. Is there any where else I can  phone. I must scan and submit the requirements for a visa by Monday or I lose my deposit please help me

OK I can see a small piece of paper in the outside back of the computer how do I open the back of the printer I know it opens and I can see a bit of white in the crack. Please someone tell me how to open the back

 

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