06-08-2018 03:40 PM
Try turning the printer off and back on again to see if this resolves your issue. You can also try restarting the PC to see if this helps.
If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.