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New Contributor
Posts: 2
Registered: ‎07-30-2017

Canon Pixma MX860, B200 error; nothing fixes it so far

I've tried (1) forcing the printhead to the left and forcing the lid closed as it passes the halfway mark. I've tried (2) pushing the on/copy/print/scan/memory buttons multiple times as I turn on. And I've tried replacing the printhead. The B200 error message just won't go away. Is there anything new on the horizon I can try? I will try Canon Support tomorrow, but am not particularly optimistic, based on what I read here.

New Contributor
Posts: 1
Registered: ‎10-30-2017

Re: Canon Pixma MX860, B200 error; nothing fixes it so far

any luck with this one I have the pixma mx926 which is the later model and this code b200 is now coming up on my machine after a reset and 2 or three pages printed. Bloody frustrating as I had the mx860 before this and the power supply died 2 times but no b200 code on that one. I sent it to the rubbish dump
New Contributor
Posts: 2
Registered: ‎07-30-2017

Re: Canon Pixma MX860, B200 error; nothing fixes it so far

We ended up dumping the MX860 printer. I was never able to sold the problem. And we decided to upgrate to a Canon megatank printer, so we don't have to change one of 5 ink cartridges everytime we turn around. So far, we're pleased. Good luck to you.

Product Expert
Posts: 254
Registered: ‎02-28-2017

Re: Canon Pixma MX860, B200 error; nothing fixes it so far

Hi mhintonva4     

 

The B200 error is an indication that your PIXMA MX860 is experiencing an internal error.  Based on this, your PIXMA MX860 would require service.

 

You are eligible for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a new or refurbished product that uses Canon’s newest technologies, including such features as built-in WiFi, Airprint and Cloud Print, carries a  one year limited manufacturer’s warranty, and to help you get up and running quickly, we also offer free ground shipping.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 seven days a week, 8 AM to midnight EST. Let them know you have been working with email technical support and that the Canon Upgrade Program was offered.

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

                             

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