09-10-2014 05:44 PM
Thank you so much this worked, I have been trying to fix this for three days, and decided to look on line for the answer which sent me to you. 100 stars for you. THIS WORKS IF DONE RIGHT. again God Bless you.
10-13-2014 12:59 PM
you are right in theory, but it cleard the error, and it never happened again.
In my recollection it happend right after a paper jam and then I unplugged it.
you would think Cannon would chime in and answer your question;what caused it?