05-19-2017 01:22 PM
I was printing photos and noticed the color was a little off so I checked my ink and replaced the black (it was getting low). After I closed the door the printer shut off. I couldn't get it to come on. I noticed the orange light on the right hand corner was on. Opening the ink door again the cassette carriage had not moved. I have changed outlets. Nothing gets any response from the printer except the dang orange light. I can't find any troubleshoooting answers for this... anyone experience a similar issue? Thanks!