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Registered: ‎05-10-2018

Canon Mx922 won't print envelope from bottom tray

I am trying to print 5.75" x 8.75" envelopes from my Canon MX922 Printer.  It is for 1/2 fold cards.  

I am using the Hallmark Card Studio 2018.

I have changed the setting on the program to print this size on the page setup, document setup and print set up.

i have selected to print from the bottom tray and user defined sizes in the print window and everytime it comes out on the top tray on my 4x6 photo paper.

I don't know what else to try.

Can you please help?

Thank you.

Dianne

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